Porter Haus at Camp Warnecke on the Comal River

Our house was very clean and maintained. The location was very desirable. The city was doing a construction job on Coll St. which made parking and going to and from the property difficult. However, we realize that the road condition was beyond your property’s control!I would recommend this property to family and friends!

Can't beat the location. Property is well kept and worked well for us. There are quite a few stairs to navigate, so if you have mobility issues I would caution you from renting. We had an issue with the dryer, but maintenance came right away and corrected it. Check in instructions were clear and host is very responsive. Would definitely stay there again (the ultimate test of any rental).

The home and location are very nice. Unfortunately the pool was very murky and not clear upon our arrival. The neighbors on either side’s pool were clear and beautiful. When I contacted the host I was discounted and told it was clean. However when I sent photos she did send the pool cleaners the next day. I was told by them that there was barely any chlorine in the pool and the filter was clogged. Also, that this pool doesn’t get as clear due to the tree. The host never acknowledged there was a problem. She refused to speak with me and I spent a great deal of time trying to correct an issue that should have been taken care of prior to our arrival. Also, the door handle of the master bedroom falls off regularly. The large shade in the master is broken so you can’t raise the shade. Lastly, the ladder going to the loft is extremely tall and straight. We were afraid for our 8 year old granddaughter to climb it alone. Especially if she was coming down at night to use the restroom. She slept on the couch.

This house is in a fantastic location. The house is laid out well, with plenty of space and everything we needed. However, we had major issues that would cause us to never stay here again. The primary reason we booked here was for the pool that overlooked the river. Due to extreme algae in the pool we could not use it during our 3 night stay. I informed the mgmt company upon arriving of the pool condition which I was told they would look into it and that their pool was only serviced on Thursdays. I even provided pictures. Our stay was Sun-Wed. They never got back to me, so 2 days later, I asked for a response. I was told that the pool was safe to use and they would not be servicing it until Thursday (after our check out). I found this to be extremely unprofessional. The mgmt company was about 5 min. from the house, and at any time they could have sent someone out to clean the pool. I have 3 young kids. I do not know many moms that would want their kids swimming around in all the algae. Another issue we had was bugs. I did not inform them of the bugs b/c there was no point after they wouldn't service the pool for us. I have attached pictures of the bugs found on the loft room bed as well as pics of the pool. Do not book this house if you are booking for the pool. Also, being by the river I know there are bugs, but they need to be more on top of their pest service as we were killing bugs on the bed and the floor quite a bit.

Super clean, beautiful place within walking distance to downtown and all the restaurants and activities. Would highly recommend!!